Help center

Frequently asked questions

Short answers for buying, selling, protected checkout, payments, and account workflow.

Safe trade How does protected checkout work?

The order keeps payment, shipping, messages, fees, and product snapshots together. Admins can review payment state, shipment status, and disputes before funds are released.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Integer vel mi at nibh laoreet interdum. The final production answer should explain exact escrow timing, buyer inspection rules, and release conditions.

Selling Can I sell a complete rig and separate parts?

Yes. A seller can choose whole-listing sale, bundle-only sale, parts-only sale, or bundle-or-parts sale mode. When selected-parts sale is allowed, checkout recalculates the order around the chosen components.

Curabitur malesuada magna vitae tortor tempor, non dictum purus facilisis. This placeholder answer leaves room for examples such as container-only, canopy-only, or complete-rig checkout.

Payments Why is payment pending after checkout?

The current TESTGATE provider is a manual test gateway. Future payment providers can confirm synchronously after redirect or asynchronously through provider callbacks.

Praesent pretium, magna ac dictum tincidunt, sapien arcu porttitor turpis, at pellentesque lorem massa at magna. Provider-specific details will be documented here later.

Account Where do I manage my listings?
Open the account menu and choose My listings. From there you can create, edit, publish, archive, and inspect your listings.